Bonus Terms

1.1. undefined occasionally offer bonuses, rewards, promotions, competitions, cashback, and/or gifts (“promotions”). These promotions will be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs''). Each promotion will have its own specific terms and conditions outside the General Bonus Terms and Conditions. By participating in any promotion and agreeing to receive bonuses offered by undefined CASINO, you automatically consent to comply with our general bonus terms & conditions.

1.2. If you intend to participate in a promotion or receive some bonus offered by undefined CASINO but do not properly understand how the promotion/bonus works, you should contact undefined CASINO Customer support for clarification.

1.3. undefined CASINO reserves the right to add, remove or alter any promotional/bonus details or terms.

1.4. You must regularly check the bonus terms and conditions for any amendments or updates. In case any alterations in terms and conditions occur, be it the general Terms and Conditions or the terms of a specific promotion, undefined CASINO will inform you accordingly.

1.5. We may make terms and conditions available in various languages for our customer’s convenience. In case of any discrepancy between the English and non-English versions of these terms and conditions, the English version always takes priority.

1.6. Offers are limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, and payment method). undefined CASINO reserves the right to suspend or close any account suspected of being a duplicate. If applicable, the original deposit made by the Player will not be confiscated, and only the Bonus and/or winnings from the Bonus will be confiscated.

1.7. Unless otherwise stated, active Bonuses must be wagered within 7 days of issue. Otherwise, both bonus funds & winnings associated with the relevant bonus will be forfeited.

1.8. The availability of bonuses (bonuses) on the Site for a particular player is based exceptionally on its presence in the player’s profile. If any of the bonuses are not intended for the player, then such a bonus will not be displayed among those available in the profile. Bonus offers may be received via email, SMS or other ways of communication. Those bonuses (along with the winnings from them) that are not intended for the player - may be forfeited.

1.9. Real balance is used for bets first. Only when the amount on the player's real balance equals zero he starts playing for bonus money.

1.10. Bonus amounts credited to a player's bonus account are subject to a maximum of fifty (x50) times wagering requirements before they are converted to your Cash Balance and can be withdrawn (unless explicitly stated otherwise in the Significant Terms). 

Wagering requirements vary depending on the loyalty level of the customer.

Please see the table below showing the bonus wagering requirement by player level status:

1.11. If you have decided not to participate in a promotion(s), you have already opted in. You must contact undefined CASINO Customer support and request cancellation of the bonus before placing any bets.

1.12. Unless otherwise stated, 10 EUR, INR 1000, USD 10, JPY 1500, NZD 10, AUD 10, TRY 200,, CAD 10, NOK 100, PLN 50, HUF 4000 (or the equivalent in any other currency) is the minimum deposit to avail of promotions or bonuses.

1.13. You may not place any bets that exceed the maximum bonus bet size when using bonus money. The maximum bonus bet size is 5 EUR, INR 500, USD 5, JPY 750, NZD 5, AUD 5, TRY 100, CAD 5, NOK 50, PLN 25, HUF 2000 (or equivalent in any other currency) per bet/spin or equivalent unless it is stated differently in the specific terms and conditions tailored to each bonus campaign. Please note that you are responsible for ensuring you know the maximum bonus bet size. For cases where bets are deemed to have exceeded the maximum bonus bet size, an account may be reviewed, and the bonus funds confiscated and winnings, if any, voided.

1.14. If you wish to withdraw before meeting the Wagering Requirements after you start to wager bonus money, you will effectively forfeit your bonus winnings accrued and your bonus amount and opt out of the promotion.

1.15. Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account. Bonus Funds can only be withdrawn once converted into real money.

1.16. When playing an active bonus, your funds will be used in the following order: Funds required to trigger the bonus, Bonus funds, and Any remaining funds.

1.17. You can withdraw real money balance before satisfying bonus wagering. By doing so, you will forfeit the funds in your bonus balance.

1.18. If you run out of deposit money and the bonus money attached to it before fulfilling the wagering requirements, your account will be cleared from any remaining wagering requirements.

1.19. After wagering requirements are met, the deposit funds, bonus money, and any winnings gained will become withdrawable as real-cash money in your account.

1.20. undefined CASINO bonuses are intended for recreational playing only. Improper use of the bonuses and promotional abuse will not be tolerated. We reserve the right to take the following actions against bonus abuse (list not exhaustive).

• Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been gained by misuse of the system.

• Ban such players from receiving further Bonuses

• Close the account

Abuse may include but is not limited to

• Using multiple Account(s)

• Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us.

• Wagering bonuses on excluded Games.

• Co-operation, collusion, or organization of bets from the same source

• Manipulation of software, exploitation of loopholes, or other behaviors which amount to deliberate cheating.

• Hiding IP addresses or using a VPN(s).

• Delaying game rounds in any game, including free spins and bonus features, to a later time when you have wagering and non-wagering requirements.

• Using strategies that take advantage of any software bug or failure or on the built-up value during real-money play.

1.21. We may reclaim any Bonus that has been awarded in error in accordance with the General Terms and Conditions.

1.22. We may make amendments to an Offer to correct typographical errors or improve understanding, and we reserve the right to amend or terminate an offer if required for legal and/or regulatory reasons.

1.23. undefined CASINO reserves the right to ban a player from participating in promotions at any time without the obligation to provide any reasons behind such a decision.

1.24. If you failed to claim a deposit bonus or forgot to do so and intend to play with the bonus, you must contact Customer support before placing any bets and ask to adjust your balance.

1.25. We reserve the right to audit your game play/transaction logs. You hereby consent in advance for us to do so. If, after an audit, it transpires that you participated, or attempted to participate, in a manipulative game strategy to take advantage of the bonus being rewarded to you from the casino, we hold the right to deny, withhold, revoke, or withdraw your entitlement to any promotion, winnings or bonus, or terminate your association with our website and/or block your account. In such circumstances, we shall be under no obligation to refund any funds in your account other than your original deposit amount.

1.26. Bonus money is free money intended to help you enjoy undefined CASINO ; it is not to be withdrawn once received. To prevent you from withdrawing your bonus funds instantly, undefined CASINO (as well as other casinos) requires so-called “wagering” of the bonus money. The wagering coefficient indicates the number of times you need to place the bonus amount.

1.27. Participation in some promotions requires players to claim the bonus from the promotions page or cashier before depositing funds. You can also opt out of receiving promotional newsletters anytime by unsubscribing directly from the email/SMS link or directly from your profile section at undefined after you log in.

1.28. Bonus is in effect until bonus wagering requirements are fulfilled, all bonus money is lost, or the bonus expires.

1.29. Any deposit bonus offered has a max cash-out policy which varies according to the loyalty program level the players are in. These max cash-out limits are also applicable to the welcome offers and can be viewed below:

1.30. Game winnings from spins or game rounds initiated with bonus funds but completed with real money after the bonus has been wagered, lost, or forfeited will be removed and may result in your account being closed for bonus abuse.

1.31. We reserve the right to withdraw or suspend any promotion or campaign at any given time.

1.32. We reserve the right to update the bonus terms and conditions at anytime.